Terms and Conditions

Pilates and Yoga Classes

  1. Cancellation Policy:
    You may cancel your booking at any time without charge so long as you do so 24 hours or more before the date and time of the class you have booked.

    To cancel a booking, please go to our website www.summertownclinic.co.uk, put in your username and password and follow the instructions. You can also call us on 01865 558561 or e-mail usĀ classes@summertownclinic.co.uk
    In the event that we cancel a class or classes that you have booked, we will contact you by e-mail or telephone and offer you the choice of either having the class returned to your package; or being transferred to a class at an alternative date and time.

  2. About your personal belongings:
    Personal belongings are brought to North Oxford Golf Clubhouse at your own risk and the Summertown Clinic does not accept liability for any loss or damage whatsoever to such items.
  3. Purchase Policy:
    By clicking “Place Order” you confirm you have read and accepted our terms and conditions.
  4. Terms and Conditions:
    You can pay for your class or classes using credit or debit card. By choosing to make a booking online, you will be asked to select the time and date of the class you wish to book. Once you have selected a class or classes, you will then be automatically directed to a page on which you will be asked to enter your payment details.

    Please note that the price paid by you for your class or classes is non-refundable unless you cancel your booking 24 hours or more before the time and date of the class. All prices are final and credits are non-refundable. However you may transfer your credits to friends.

  5. Returns or Refunds:
    In the event that you do not attend the class or classes you have booked, and you do not notify us 24 hours or more before such class or classes of your non-attendance, you shall not be entitled to a refund. You may change the date and time of your booking at any time without charge, so long as you do so 24 hours or more before the date and time of the class you have booked.
    To change a booking, please do so online through your account, call or email us. There is no additional charge for this service.
    Changes are subject to availability of classes, and we cannot guarantee availability at any time, particularly if a change is made at short notice.
  6. Privacy and Security Policy:
    Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our site allow you to opt out of further mailings.

If you would like any further information about these please give us a ring, or contact us via our contact page.