At Summertown Clinic we are always looking to improve and continue to aspire to the highest standards of patient care. One initiative we are developing is to set up a small focus group hopefully containing up to 8 patients. The role of the volunteers would be to meet up and give us their opinions (in exchange for tea and cake!). We anticipate this might take approximately 30 minutes (and no more than an hour) and would involve discussing key areas of your patient experience.
Can you help us?
The first stage of this process is to see who might be interested in giving us their time. Once we have a small group we would arrange a time that was convenient for everyone. The meeting would be in a local coffee shop where we hope everyone would feel free to offer us their honest and open opinion. From these groups we hope to be able to identify areas we can improve your experience and help realise our goal of offering the best possible care to all our patients.
Topics that we would love to talk to you about are things like; how you found getting in contact with us? How easy was it for you to make an appointment? What was your experience of your therapist like? How could we do better? Is there anything you think we could improve on, or maybe didn’t meet your expectations?
We would keep all your feedback anonymous unless you felt you would like us to identify you to appropriate personnel but we feel that this information would be really helpful in the clinic’s development and future.
If you would be interested putting your point of view forward, we would love to hear from you.
If you feel you could help us, please email firstname.lastname@example.org or leave your name and contact details with our receptionists (01865) 558561.
by Nadine Harrison – Chiropractor As a chiropractor, this is one of the questions I am most frequently asked in clinic – “what is the difference between an osteopath and a chiropractor?” The short answer, today, is “very little!” The professions of Osteopathy and Chiropractic have far more in common than the differences that set.. read more →
A Spot of Herbal First Aid in the Field The trouble with this time of year is that there is so much lush herbage out there when I get out for a walk! While I was trotting down a narrow, overgrown path talking to my botanising friend and admiring the Scrophularia nodosa (figwort) leaves to.. read more →
Following on from my last post, did you spot the two other herbs in the photograph? I’ve added a photo of one of them, the other needing no introduction. The blue-flowered plant towards the bottom left corner of my verdant photograph is Glechoma hederacea, commonly known as ground ivy, though I much prefer one of.. read more →
I’m sure that I would be correct in thinking that you’ve just taken a brief glance at a rather dull photograph? Not so from the Herbalist’s perspective. At this time of year my walks are often amongst an abundance of medicine growing up around my ankles and, understandably, I get quite excited. This snap, taken.. read more →
One of the cough medicines that I use often as a herbalist, is Tussilago farfara, or coltsfoot. I was delighted to find a display of the flowers with their scaly stems when I was walking around a rather boggy churchyard today. The botanical name comes from the Latin, ‘tussis’ – cough. The freshly blooming flowers.. read more →
Other Recent Articles
- 12 Aug 2019Differences & Similarities Between Osteopathy & Chiropracticby Nadine Harrison – Chiropractor As a chiropractor, this is one of the questions I am most fr...
- 12 Aug 2019Testimonial for Nadine Harrison“I was struggling with health issues but your chiropractic help and supportive listening skills real...
- 29 Jul 201910% off massage with Claire CecilWould you like a massage with Claire Cecil? She offers a range of different massage techniques to su...
- 15 Apr 2019Good Friday – Work For Charity DayOn Good Friday (Friday 19th April’19) three of Summertown Clinic’s practitioners are ded...
- 06 Sep 2018Qi Gong Classes with Michelle SpicerQi Gong Classes – at North Oxford Golf Club Qi Gong is one of the cornerstones of Chinese Medi...